Roche, et al. 2. 01. Barsky, Allan E. Conflict resolution for the helping professions: Negotiation, mediation, advocacy, facilitation, and restorative justice.
New York: Oxford Univ. Press. E- mail Citation »Introduces students to five basic approaches to conflict resolution—power, rights, interests, therapeutic, and transformation—demonstrating how these approaches can be applied in a broad range of contexts, including family conflict, workplace disputes, ethical dilemmas, intercultural issues, criminal justice, and health care. Skills inventories and experiential exercises provide students with the opportunity to put theory into practice. Bossy, John, ed. Disputes and settlements: Law and human relations in the West. Cambridge, UK: Cambridge Univ. Press. E- mail Citation »This compilation of essays provides historical, anthropological, legal, and religious perspectives on social conflict and dispute resolution from the 6th to the 1.
England, Scotland, Ireland, and France. Deutsch, Morton. The resolution of conflict. New Haven, CT: Yale Univ. Press. E- mail Citation »Provides one of the earliest and most comprehensive analyses of the nature of conflict and factors that contribute to constructive or destructive resolution. This oft- cited text provides a typology of conflict and—of particular significance to social workers—examines how people with less power can use nonviolent means to persuade people with greater power and to promote social justice.
Deutsch, Morton, Peter T. Coleman, and Eric C. Marcus, eds. Handbook of conflict resolution: Theory and practice. San Francisco: Jossey- Bass. E- mail Citation »Brings together leading conflict resolution scholars, who analyze the relationship between conflict and a range of factors, including perceptions of justice/injustice, cooperation/competition, trust/mistrust, communication, culture, emotion, and power. The authors translate theoretical (social psychological) understandings of these factors into practical suggestions for conflict resolution trainers and practitioners. Furlong, Gary T. The conflict resolution toolbox: Models and maps for analyzing, diagnosing, and resolving conflict.
Mississauga, ON: John Wiley. E- mail Citation »Rather than assuming that one conflict resolution model fits all conflict situations, Furlong provides a framework for analyzing conflicts and determining the best approach for intervention. Lederach, John Paul. The moral imagination. New York: Oxford Univ.
Whereas many conflict resolution textbooks focus on skills, strategies, and cognitive analysis of conflict, Lederach demonstrates how the art of conflict resolution and the openness to opportunities may be equally important. Moffitt, Michael L., and Robert C. Bordone, eds. The handbook of dispute resolution.
San Francisco: Jossey- Bass. E- mail Citation »This handbook focuses on “dispute resolution” (with an emphasis on legal disputes), providing a comprehensive overview of the history, research, and theory that inform this field of practice. The chapters are broken into four sections: understanding disputants, understanding dispute contexts, understanding resolution processes, and emerging issues. Oetzel, John G., and Stella Ting- Toomey, eds. The SAGE handbook of conflict communication: Integrating theory, research, and practice.
Thousand Oaks, CA: SAGE. E- mail Citation »This edited handbook provides a comprehensive literature review of the theory and practice of conflict resolution in the contexts of interpersonal conflict, intercultural conflict, workplace conflict, and international conflict.
Roche, W., Paul Teague, and Alexander Colvin, eds. The Oxford handbook of conflict management in organizations. New York: Oxford Univ. Press. E- mail Citation »This edited handbook explores workplace conflict, including the use of mediation, ombudsman, and other conflict resolution systems.
Includes case studies and materials from various countries, including China, New Zealand, Germany, and the United Kingdom. Sandole, Dennis J. D., Sean Byrne, Ingrid Staroste- Sandole, and Jessica Senehim, eds. Handbook of conflict analysis and resolution. New York: Routledge.
E- mail Citation »This thirty- six- chapter handbook demonstrates the breadth of conflict literature in terms of understanding the nature of conflict, core approaches, and international perspectives. The strength of this book is its theory, as some chapters are weak on their research bases.